A change in IT management is taking place among enterprises around the world, and such transformation needs support from a well-functioning IT infrastructure, which is the foundation that ensures their business functions could run efficiently and effectively. Imagine what will happen without a well-functioning IT infrastructure: everything will go wrong - applications won't run, calls won't go through, and business won't operate. So choosing the right IT partner is crucial. It's half the battle won.

As a professional IT service provider, SSi always offers strong support while you're moving away from traditional IT infrastructure to a modernized model that involves a mix of hosted applications and cloud infrastructure. This agile and responsive model contributes to a business environment with high flexibility and high performance.

SSi’s Cloud and Infrastructure services assist you every step of the way throughout your journey to the new IT environment. Apart from achieving a cost reduction, we also help make it straightforward and efficient, so that it can better integrate with your existing processes and operations. SSi delivers a wide range of infrastructure management solutions to clients across various industries by strictly following ITIL framework and ISO quality standards.

With our experience and expertise, we can help you with everything from IT service management to Cloud transition, allowing you to focus more on your core business.

Businesses would suffer at great lengths if a total infrastructure downtime occurs. This is something that SSI's Remote Infrastructure Management Services (RIMS) could help avoid. The goal of SSI's RIMS is to help clients minimize their IT costs and derive the most value from their infrastructure with our cost-effective offshore model.

SSi's RIMS team handles incidents, service requests, changes, etc. with full alignment with ITIL’s best practice framework. They focus on improving the existing service levels via remote support by monitoring and managing the infrastructure, ensuring higher availability, better performance, and enhanced utilization through continuously proactive and reactive measures.

SSI's RIMS is uniquely positioned to bring the most additional value to clients:

• • Enhancement to existing technology resources remotely 24*7*365 to meet business demands.
• • Reduction to IT expenditure.
• • Consistent and uncompromising quality of service delivery.
• • Multi- source governance for accountability and traceability.
• • High performance & efficiency through automation, reporting and documentation.
• • Wide range of scalable solutions for dynamic business requirements.
• • Flexibility to accommodate new services and technologies.

Cloud is a significant change in technology. Organizations are currently moving - or experimenting with - moving away from physical “on-premise” infrastructure to cloud at a fast pace. They are becoming more and more comfortable with purchasing IT as an online service, rather than investing capital into hardware, software and maintenance contracts, or building their own technology capabilities.

A challenge facing businesses as they migrate to cloud is finding a skilled and reliable partner to help them on this journey. If you're facing the same challenge, come to us! With SSi’s cloud infrastructure management services, you'll be able to take advantage of the services the cloud platform offers and fully leverage the benefits from cloud infrastructure.

SSi's cloud infrastructure management team has specialized skills in the technology, architecture, migration and development of cloud infrastructure. Your data will be kept safe and secure 24*7, and we always work closely with you to design the most cost-efficient cloud solution for your requirements. Benefits of SSi's cloud services also include proactive monitoring response and resolution, cost-savings improvement, risk mitigation and so on.

Our cloud services provide you with all the reliability, knowledge and resources that will enable you to maintain your focus to minimize the challenges and strengthen your core business needs. It is our primary objective to see your business make this cloud transition smoothly, swiftly and successfully, with down-time minimized and operations not interrupted.